Terms of Use
Last updated: 7 September 2026
These terms govern the use of TripMates. By using the service, you accept them.
Purpose
These Terms of Use (“Terms”) govern access to and use of the TripMates service, published and run on a personal basis by Teixeira R. (“we”) — TripMates is not (yet) incorporated as a company. TripMates is a service that highlights flight deals, lets you search for flights and get alerted to good offers.
Acceptance of the terms
By creating an account or using the service, you accept these Terms. If you do not agree, you must not use the service.
User account
Access to certain features requires an account. You must be at least 18 to create an account and use the service. You agree to provide accurate information, keep your credentials confidential and inform us of any unauthorised use. An account is personal.
Plans and subscriptions
TripMates offers a Free plan, two paid plans (Bon plan, Premium) and an Ambassador programme (one-time lifetime payment).
The paid plans are available monthly or yearly. The yearly commitment is billed once for twelve months, at a lower rate than twelve monthly payments; the exact saving is shown on the Plans page. The prices shown there are read live from Stripe and are the ones that apply at the time of payment.
Payments are processed by Stripe. Subscriptions renew automatically at the end of the chosen period — monthly or yearly — and can be cancelled anytime from My account → Account. Cancellation takes effect at the end of the current period, at no cost.
Free trial
TripMates offers a 7-day free trial on the Bon plan and Premium subscriptions, whichever billing period you choose. It is reserved for new subscribers: one trial per account, on the same terms for everyone. A valid payment method is required at sign-up.
Before any payment, the subscription screen states the amount charged today — €0 — as well as the amount and the exact date of the first charge. At the end of the 7 days, the subscription continues automatically and that first payment is charged at the current price, unless cancelled before the trial ends from My account — in which case no amount is charged.
The free trial cannot be combined with another promotional offer and may be modified or withdrawn for future sign-ups.
Refunds
For subscriptions, you can request a refund of your last payment in one click within the 14 days that follow it, once per account. This applies to a monthly payment as well as to a yearly one: it is the last amount actually charged that is returned to you.
Your subscription is then cancelled immediately and the amount reappears on your card within 5 to 10 days. These 14 days come on top of the 7-day free trial, during which no amount is charged.
After that period, or for any other situation, contact us. Credits and the Ambassador offer (one-time lifetime payment) are not refundable automatically.
Your right to change your mind
When you take out a subscription at a distance, you have the right to change your mind and be refunded, without having to justify yourself. This is not a favour we grant you: it is your right, and we do not get to ask why.
In practice, you have two windows to use it. During the 7-day trial, nothing is charged: you cancel and that is the end of it. After the first payment, you have 14 days to request a refund in one click from My account, with no reason to give. In both cases, no penalty and no questions.
The self-service button works once per account. If you have already used it, if the window has just closed, or if your situation does not fit these boxes, write to us: we look at it case by case rather than pointing you at a deadline.
TripMates’ role
TripMates is an information and matchmaking service: we point you to deals and redirect you to third-party booking sites (airlines, comparison sites, agencies). We do not sell tickets and are not involved in the booking transaction. The prices shown come from publicly accessible data (Google Flights results, via our technical provider SerpAPI) that we merely gather and present simply.
Prices and availability change very fast and are set by third parties: we cannot guarantee them, nor guarantee that an offer will still be available at the time of your booking. Always check the price and conditions on the booking site before buying.
Personal data
The processing of your personal data is described in our Privacy Policy and our Cookie Policy.
Acceptable use
You agree not to: use the service abusively or fraudulently; automatically extract (scrape) or resell our content; circumvent access or quota limits; disrupt the operation of the service or compromise its security.
Ambassador programme and referrals
The Ambassador status and the referral programme are subject to specific rules (credits, rewards). Any attempt at referral fraud (fake accounts, self-referral, etc.) may result in the cancellation of rewards and suspension of the account.
Intellectual property
The TripMates brand, its logo, its mascot and the service content are protected. Any unauthorised reproduction or use is prohibited.
Liability
The service is provided “as is”. To the extent permitted by law, we are not responsible for services provided by third parties (airlines, Stripe, SerpAPI, Google), nor for decisions made on the basis of the information shown. Our liability shall not exceed the amounts you have paid us over the last 12 months.
Suspension and termination
We may suspend or terminate access to the service in the event of non-compliance with these Terms. You can close your account at any time from My account → Account, or from our public Delete my account page, which works without signing in. Remember to cancel an active subscription first.
Changes to the Terms
We may change these Terms. The version in force is the one published on this page (last updated: 7 September 2026). In the event of a significant change, we will inform you.
Contact
As TripMates is not (yet) incorporated as a company, no governing law is designated at this stage. As the project evolves, a legal structure may come into being, and these Terms will be updated accordingly. For any question, write to us at hellotripmates@gmail.com.
Terms of Use
These terms govern the use of TripMates. By using the service, you accept them.
Purpose
These Terms of Use (“Terms”) govern access to and use of the TripMates service, published and run on a personal basis by Teixeira R. (“we”) — TripMates is not (yet) incorporated as a company. TripMates is a service that highlights flight deals, lets you search for flights and get alerted to good offers.
Acceptance of the terms
By creating an account or using the service, you accept these Terms. If you do not agree, you must not use the service.
User account
Access to certain features requires an account. You must be at least 18 to create an account and use the service. You agree to provide accurate information, keep your credentials confidential and inform us of any unauthorised use. An account is personal.
Plans and subscriptions
TripMates offers a Free plan, two paid plans (Bon plan, Premium) and an Ambassador programme (one-time lifetime payment).
The paid plans are available monthly or yearly. The yearly commitment is billed once for twelve months, at a lower rate than twelve monthly payments; the exact saving is shown on the Plans page. The prices shown there are read live from Stripe and are the ones that apply at the time of payment.
Payments are processed by Stripe. Subscriptions renew automatically at the end of the chosen period — monthly or yearly — and can be cancelled anytime from My account → Account. Cancellation takes effect at the end of the current period, at no cost.
Free trial
TripMates offers a 7-day free trial on the Bon plan and Premium subscriptions, whichever billing period you choose. It is reserved for new subscribers: one trial per account, on the same terms for everyone. A valid payment method is required at sign-up.
Before any payment, the subscription screen states the amount charged today — €0 — as well as the amount and the exact date of the first charge. At the end of the 7 days, the subscription continues automatically and that first payment is charged at the current price, unless cancelled before the trial ends from My account — in which case no amount is charged.
The free trial cannot be combined with another promotional offer and may be modified or withdrawn for future sign-ups.
Refunds
For subscriptions, you can request a refund of your last payment in one click within the 14 days that follow it, once per account. This applies to a monthly payment as well as to a yearly one: it is the last amount actually charged that is returned to you.
Your subscription is then cancelled immediately and the amount reappears on your card within 5 to 10 days. These 14 days come on top of the 7-day free trial, during which no amount is charged.
After that period, or for any other situation, contact us. Credits and the Ambassador offer (one-time lifetime payment) are not refundable automatically.
Your right to change your mind
When you take out a subscription at a distance, you have the right to change your mind and be refunded, without having to justify yourself. This is not a favour we grant you: it is your right, and we do not get to ask why.
In practice, you have two windows to use it. During the 7-day trial, nothing is charged: you cancel and that is the end of it. After the first payment, you have 14 days to request a refund in one click from My account, with no reason to give. In both cases, no penalty and no questions.
The self-service button works once per account. If you have already used it, if the window has just closed, or if your situation does not fit these boxes, write to us: we look at it case by case rather than pointing you at a deadline.
TripMates’ role
TripMates is an information and matchmaking service: we point you to deals and redirect you to third-party booking sites (airlines, comparison sites, agencies). We do not sell tickets and are not involved in the booking transaction. The prices shown come from publicly accessible data (Google Flights results, via our technical provider SerpAPI) that we merely gather and present simply.
Prices and availability change very fast and are set by third parties: we cannot guarantee them, nor guarantee that an offer will still be available at the time of your booking. Always check the price and conditions on the booking site before buying.
Personal data
The processing of your personal data is described in our Privacy Policy and our Cookie Policy.
Acceptable use
You agree not to: use the service abusively or fraudulently; automatically extract (scrape) or resell our content; circumvent access or quota limits; disrupt the operation of the service or compromise its security.
Ambassador programme and referrals
The Ambassador status and the referral programme are subject to specific rules (credits, rewards). Any attempt at referral fraud (fake accounts, self-referral, etc.) may result in the cancellation of rewards and suspension of the account.
Intellectual property
The TripMates brand, its logo, its mascot and the service content are protected. Any unauthorised reproduction or use is prohibited.
Liability
The service is provided “as is”. To the extent permitted by law, we are not responsible for services provided by third parties (airlines, Stripe, SerpAPI, Google), nor for decisions made on the basis of the information shown. Our liability shall not exceed the amounts you have paid us over the last 12 months.
Suspension and termination
We may suspend or terminate access to the service in the event of non-compliance with these Terms. You can close your account at any time from My account → Account, or from our public Delete my account page, which works without signing in. Remember to cancel an active subscription first.
Changes to the Terms
We may change these Terms. The version in force is the one published on this page (last updated: 7 September 2026). In the event of a significant change, we will inform you.
Contact
As TripMates is not (yet) incorporated as a company, no governing law is designated at this stage. As the project evolves, a legal structure may come into being, and these Terms will be updated accordingly. For any question, write to us at hellotripmates@gmail.com.
